Terms & Condition

Effective Date: October 2024

Welcome to the Parcel Keepers website (the “Site”). These Terms and Conditions govern your access to and use of our services. By using our Site, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our Site.

1. Acceptance of Terms

By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, our Privacy Policy, and any other applicable laws or regulations.

2. Services Offered

Parcel Keepers provides logistics services, including but not limited to express shipping, air freight, customs clearance, and storage services. We reserve the right to modify or discontinue any service at our discretion without prior notice.

3. User Accounts

To access certain features of our Site, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

4. User Responsibilities

You agree to use the Site and our services for lawful purposes only. You are prohibited from:

  • Violating any applicable laws or regulations.
  • Transmitting any material that is defamatory, obscene, or otherwise objectionable.
  • Interfering with or disrupting the Site or servers or networks connected to the Site.

5. Payment Terms

All fees for our services are due at the time of service unless otherwise specified. We reserve the right to change our fees at any time, with notice provided on the Site.

6. Liability Disclaimer

To the fullest extent permitted by law, Parcel Keepers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or our services. We do not guarantee the accuracy, reliability, or completeness of any information provided on the Site.

7. Indemnification

You agree to indemnify and hold harmless Parcel Keepers, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, losses, liabilities, damages, costs, or expenses (including reasonable attorneys’ fees) arising out of or in connection with your use of the Site or violation of these Terms and Conditions.

8. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the Site. Your continued use of the Site following any changes constitutes your acceptance of the new Terms and Conditions.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of [Insert Jurisdiction]. You agree to submit to the exclusive jurisdiction of the courts located in [Insert Jurisdiction] to resolve any dispute arising out of these terms.

10. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Parcel Keepers
support@parcelkeeper.com

Common Questions

Explore Our Frequently Asked Questions

What services does Parcel Keepers offer?

At Parcel Keepers, we offer a range of logistics services, including Express Shipping, Consulting Services, Storage Solutions, and more. Our services are designed to meet your individual and business needs, ensuring fast, secure, and efficient delivery.

How fast is Express Shipping?

Our Express Shipping service offers same-day and next-day delivery options, depending on your location and the destination. We prioritize urgent shipments and provide real-time tracking to ensure your package arrives quickly and securely.

Can I track my shipment?

Yes! All of our services include real-time tracking, allowing you to monitor your package from pickup to delivery. Simply enter your tracking number on our website to get live updates.

What areas do you serve?

We offer domestic and international shipping services, covering a wide range of locations. Whether you’re shipping locally or globally, we have the logistics network to ensure your package gets where it needs to go.

What are your storage service options?

Our Storage Service offers flexible and secure warehousing solutions, whether you need short-term storage for seasonal goods or long-term warehousing. We also provide an advanced inventory management system to help you track your stored items.

How do I schedule a shipment?

Scheduling a shipment with Parcel Keepers is easy! You can use our online booking platform to select your service and schedule a pickup. Alternatively, you can contact our customer service team for assistance.

Do you provide logistics consulting for businesses?

Yes, we offer Consulting Services to help businesses optimize their logistics operations. Our experts work closely with you to improve supply chain management, reduce costs, and enhance delivery performance.

What items are restricted from shipping?

Certain items are restricted or prohibited from shipping, such as hazardous materials, illegal substances, and perishable goods. Please review our Shipping Policy for a detailed list of restricted items, or contact our customer service team for specific inquiries.

How can I get a price quote?

You can easily get a shipping quote by using our online pricing tool. Just enter your package details, destination, and preferred service to receive an instant estimate. For customized services, feel free to contact us directly.

How do I contact Parcel Keepers?

You can reach us by phone at +447878984512, via email at support@parcelkeepers.com, or through our Contact Us form on the website. Our customer service team is available to assist you with any inquiries.

Parcel Keepers

we make logistics easy, fast, and secure. Whether you’re shipping across the country or around the world, we ensure your packages are handled with care and delivered on time. Trust us to deliver more than just packages—we deliver peace of mind.

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